Privacy Policy – Serviz Global
Please read this Privacy Policy carefully when using the Serviz Global website (www.servizglobal.com). This notice explains how we collect, store, and use your personal information in connection with our coworking, office space, meeting rooms, and related services.
At Serviz Global, our core purpose is to provide premium, productive, and secure workspaces. Collecting your data allows us to efficiently manage bookings, memberships, and communications, which aligns with our Legitimate Business Interest.
Personal Data We Collect and Use
You can browse our site anonymously. However, to access certain services (e.g., booking a desk, meeting room, or membership), we may require personal information, including:
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Name, Email, and Phone Number for account creation, reservations, and newsletters.
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Company or organization details if booking for a team.
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Membership preferences, number of seats, or specific workspace requests.
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Technical information, such as IP address and browser type, to improve site performance.
All data requirements are clearly indicated next to input fields on our website.
Cookies
We use cookies to:
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Maintain login sessions.
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Personalize workspace recommendations.
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Conduct anonymous site traffic analysis via Google Analytics.
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Provide targeted ads through third-party partners (no personal data is shared).
You can block cookies in your browser settings (e.g., Firefox), which may affect some site functionality.
Analytics and Insights
To improve our services, such as workspace availability or promotional offers, we may request anonymized data like city or country. This data is used solely for analysis and service optimization.
Geographical Data and Geotargeting
IP addresses and browser geolocation may be temporarily logged to provide location-based content (e.g., nearest Serviz Lounge). This data is deleted after three months. You can opt out via browser settings or analytics preferences.
Storing Your Data
All data is securely stored in Pakistan with encryption, antivirus protection, and trained staff. Retention periods:
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Up to 5 years for legal or financial audits.
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2 years for international users, 3 years for Pakistan users, after which data is securely deleted.
Your Rights
Under Pakistan’s Data Protection Act 2021 (draft), you have the following rights:
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Right to Be Informed: About the data we collect and why.
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Right to Access: View your data by logging into your profile or emailing us.
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Right to Rectification: Update incorrect information.
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Right to Erasure: Request deletion of your data (Right to Be Forgotten).
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Right to Restrict Processing: Pause processing during rights requests.
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Right to Withdraw Consent: Unsubscribe from marketing communications.
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Right to Object: Dispute how we use your data.
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Right to Data Portability: Receive your data in a usable format.
We do not use automated profiling.
Marketing and Newsletters
Subscribe to receive:
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Workspace updates, promotions, and exclusive offers.
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Partner offers (e.g., office supplies, business services).
You can unsubscribe anytime via our website or email links.
Partner Marketing
We may share limited data with trusted partners to provide services (e.g., corporate packages, third-party event hosts). You may withdraw consent directly with the partner.
Multimedia Content
Photos or videos taken at our spaces for marketing or promotional purposes may be used on our website, social media, or partner channels.
Social Media
Engage with us on Facebook or Instagram. Avoid sharing personal information publicly; use private messages (PMs) for secure communication.
Sharing with Partners
Data may be shared with service partners (e.g., event organizers, vendors) as needed for providing services. Reviews may be posted publicly, and any analytics data shared is anonymized.
External Links
Linked websites have their own Terms of Service and Privacy Policies. We encourage you to review them before sharing personal information.
Changes to Policy
Last updated: December 22, 2025. Any changes will be posted on our website.
Contact Us
Serviz Global
Head Office: No. 404, 4th Floor, Paris Business Center, Plot No. 1, Soan Garden, Islamabad, Pakistan
Email: info@servizglobal.com
Website: www.servizglobal.com